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Work specialisation: enterprise knowledge and content management tools and techniques encompassing portals, Intranets, websites, enterprise search, business process improvement, workflow, email, metadata, analytics, information architecture, image capture, electronic record legal admissibility, collaboration, VoIP, web conferencing and social tools, master data management, reference data management, archiving, records management, and digital asset management.

Other interests: innovation, writing, invention, sailing, music, triathlon, cooking, art, entrepreneurship and social enterprise.